Clinical Intelligence helped Lake Cumberland Regional Hospital successfully revamp what had become a very dormant case management program. They restructured the daily work of the case managers to make them more effective in communicating with physicians. They also advised us to change the staffing mix our case management department to make it more effective. Utilizing their advice, we were able to reduce the Hospital’s average length of stay (ALOS) by one full day. CI is very skilled in the management of data. We are now sending report cards to our physicians each quarter reporting on mortality, readmissions, length of stay and other quality measures. Our physicians have responded well to receiving this data. CI is very knowledgeable about case management and able to communicate that knowledge effectively to our staff and strongly recommend their services to other hospitals.
I have been navigating in ClinView 2.0, and I must say that I like it. I really like how clean it looks, particularly the groupings of several subsections into the five main categories (Enterprise Strategies, Financial, Care Management, Quality, and Operations). I also really like how the scorecards contain both graphs and tables for the ‘at a glance’ presentation such as what is seen on the Quality, Care Management, Physician, and Executive Views. With that being said, all of the mentioned scorecards are some of my favorites, especially the Physician Scorecard which has an added ‘Potential Opportunity’ view which is very nice. Overall, I’d really like to applaud the development team on a job well done!
The consultants of Clinical Intelligence led our Case Management department through dramatic change in how we do business. Through the use of data and education of both staff and physicians we were able to drop our overall length of stay nearly one full day resulting in over $750,000.00 of savings to the organization.
I really like the 2.0 version. We used it today to look at Ortho service line. AWSOME! I'm able to see a much better and different perspective of the data details. Very pleasing to my eyes. So far, IT ROCKS! Thank you to your team.
There was a lot of discussion around build or buy, but in the short-run, it was most efficient for UHS to leverage ClinView. With the rate of change, we could not wait for perfection in developing our own and it would have been costly.
CI brings a level of expertise with clinical and financial analytics that I can trust. Their approach is ‘We can make that happen’ and they consistently go above and beyond to deliver.